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Longboat Help Center

I'm a patient on a study and I have a medical query or concern

April 20, 2021 11:02
  1. Longboat Help Center
  2. Common Answers to Support Queries

Longboat do not provide medical or clinical advice. Please contact your study doctor or nurse at your hospital/clinic directly. 

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Please note: Our support service is provided solely for technical support of the Longboat portal. When submitting a support ticket or emailing support@longboat.com, please only provide the minimum information required for us to assist you. You should not include any personal medical or confidential information. Data submitted when creating a support ticket or emailing support@longboat.com will also be visible to Zendesk, our trusted third-party helpdesk application provider. By submitting a support request or emailing support@longboat.com, you agree to these terms and conditions.

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